Technical Service

Installation, Maintenance & Repairs

From the first installation to maintenance and any repair — our technical team looks after your equipment for its entire lifetime, on-site or with remote support.

Book a visit What we do
Installation
Maintenance
Repairs
Remote support
0+
Installed devices
Nationwide
Technical network coverage
24/7
Technical support
Same-day
Installation by appointment

Step by step

From your appointment to completion, in 4 steps

1
Book a visit
Tell us what you need — a new installation, maintenance or a fault — and we find the nearest available date.
2
Initial diagnosis
In case of a fault, we check remotely first, so the technician arrives prepared with the right parts.
3
On-site work
Installation, maintenance or repair by a certified technician, with minimal disruption to your vehicle or equipment.
4
Check & handover
We test the connection to the platform before we leave, so you can be sure everything works.

What we do

The scope of our technical department

In detail

What each service includes

Installation

On-site GPS tracker installation on cars, trucks, motorcycles or boats by a certified technician, with a connection test to the platform before handover. Usually takes 15-30 minutes per vehicle.

Maintenance

Periodic checks of wiring, battery and connection, so your device keeps working reliably throughout its lifetime. Ideal for fleets with many vehicles.

Repairs & replacements

If a device develops a fault, we repair or replace it — free of charge if covered by manufacturer warranty, or with transparent pricing if not.

Remote support

Many issues are solved over the phone or online, without needing a technician visit — from restarting a device to checking platform settings.

FAQ

What you need to know

How long does GPS tracker installation take?
Usually 15-30 minutes per vehicle or machine, depending on the device type and installation point.
What happens if my device breaks down?
Our technical team runs a remote diagnosis first. If an on-site visit or replacement is needed, we schedule it as soon as possible.
Are you covered under warranty?
Yes, devices purchased from FahrTrack are covered by manufacturer warranty. Repair or replacement under warranty comes at no cost to the customer.
Do you visit outside Athens/Thessaloniki?
Yes, our technical network covers all of Greece, either with an on-site visit or by shipping equipment with installation guidance.
Certified technicians
Nationwide network
Manufacturer warranty
24/7 support

What they say

What customers say about our maintenance

"Fast service! The best tracking systems around! I recommend them without hesitation!"

FV
Fotis Vasiliadis
Google Review

"After testing several GPS tracking solutions, we settled on Fahrtrack and the difference was clear from day one. Reports are useful and support is immediate."

GP
Giannis Papadopoulos
Google Review

Need technical support?

Book an installation, maintenance or repair visit — we usually reply within a few hours.

Book a visit See GPS trackers